Press Release: 2/18/2026
Gov. Healey: Mass. will be 1st state to deploy AI across executive branch
On Feb. 13, Gov. Maura Healey announced the launch of a ChatGPT-powered artificial intelligence assistant for the state’s workforce.
The enterprise AI assistant will be implemented across the executive branch using a phased approach, and “will provide a safe and secure environment that protects state data,” according to the administration. Massachusetts will be the first state to adopt the technology for the entire executive branch, which includes nearly 40,000 state employees.
“This is about making government faster, more efficient, and more effective for the people we serve,” Healey said in a prepared statement. “AI has the potential to transform how government works.”
She added that the ChatGPT tool from OpenAI “will ensure a safe and secure environment for employees and improve their ability to deliver better service.” She said state workers “are eager to embrace this new technology.”
Jason Snyder, secretary of Technology Services and Security, said ChatGPT will empower state employees “with a secure, governed tool that can enhance service delivery while maintaining the highest standards for data privacy, security, and thoughtful, transparent usage of AI.”
Following a competitive procurement process, the state and OpenAI have agreed to a contract to deploy ChatGPT at scale across Massachusetts state government, according to the administration. The phased rollout will start with staff in the Executive Office of Technology Services and Security. Additional secretariats and executive branch agencies will be onboarded over the coming months.
In conjunction with the rollout, the state is offering a series of optional training programs designed to provide employees using the enterprise AI assistant with a baseline understanding on best practices and strategic use of the tool.
The rollout of ChatGPT will be within a walled-off, secure environment that protects state data and ensures that employee chat inputs do not train public AI models. Use of the tool is governed by terms and conditions set by the TSS Privacy Office, and regularly updated policies that govern the use and development of AI.
While other states have launched limited pilot programs for ChatGPT, Massachusetts will be the first enterprise-wide deployment of the tool.
For more information on the tool, training and other Frequently Asked Questions, visit mass.gov/ai.
Through the Massachusetts AI Hub, the Healey-Driscoll administration is coordinating state support for the AI ecosystem, expanding access to critical infrastructure like computer resources, deepening partnerships with industry and research institutions, and working to ensure that Massachusetts is a place where AI is developed, tested, and turned into real-world solutions.