Press Release: 2025-01-07
Member Profile: Medford Wellington Service Company
Medford Wellington Service Company is clearly serious about its goal to provide its customers with one-stop shopping from southern Connecticut to Portland, ME.
When the company, which serves mostly large commercial clients, had offices in Medford, MA, Billerica, MA, and Rocky Hill, CT, a couple of years ago, they identified a gap in coverage between Billerica and Rocky Hill, CT and addressed it by partnering with Rich Strong Air Conditioning in western Massachusetts. When customers in southern Maine were asking for more service in the wake of the pandemic, Medford Wellington responded by expanding their service offerings into southern ME, up to the Portland area.
Now the company is expanding to the South Shore, thanks to a partnership with Hub Refrigeration in Quincy that was finalized in November of this year. Like Medford Wellington, Hub is a longstanding company with a great family culture. It has been around for over 75 years and Medford Wellington has been in business for almost 60.
“This partnership is a win-win,” said Medford Wellington CEO Michael LaCrosse. “They have a deep expertise in refrigeration and grocery stores and we’re able to share with them our technology, processes and procedures .”
Looking to the new year, integrating the businesses and meshing the cultures of Hub and Medford Wellington will be a top priority.
Another benefit of expansion is that Medford Wellington can offer more career choices to its employees. The company just rolled out career roadmaps and seeks to offer its people career options from the time they are apprentices, through licensure, perhaps office positions if physical work becomes too demanding, all the way to a potential executive role.
“We want to provide the best home for our employees,” LaCrosse said. “People go through life changes, have families – our attitude is ‘let’s figure out a way to make it work and support our employees.’”
In November, the Gould Construction Institute cut the ribbon on its new training facility located in Medford Wellington’s Billerica location, a process that started with a conversation between LaCrosse and Gould Education Director Diane Craven at ABC MA’s holiday open house a couple of years ago.
“Gould is educating the new generation of skilled tradespeople, equipping individuals with the hands-on knowledge and experience they need to thrive entering a trades career path. Medford Wellington shares this vision, which is why we have been supporting Gould for 21 years.,” LaCrosse said.
In short, 2024 had been a milestone year for Medford Wellington filled with growth and new partnerships, with no sign of slowing down in 2025.